Langfun Tech is hiring an office manager. In their interview, they talk about doing the searching type tasks. Out of the tools: Tableau, Excel, a CRM, AntConc, MaxQDA, and Weka, which would you recommend and why?
1. They want to create a map of the US, showing the geographic locations/concentrations of their customers.
–Tableau for a powerful data visualization.
2. Langfun wants to keep track of all the people who have called them and whether or not they become customers.
-A CRM is specifically designed for tracking customer interactions, calls, and conversions.
3. Langfun wants to track how many contracts they have issues over the past year and months, and which of them where for what category of servcie.
-Excel for tracking numbers and categories, while Tableau can visualize trends over time.
4. Langfun has focus group data from potential customers and they want to analyze it to look for customer preferences.
-MaxQDA for qualitative analysis tool designed for analyzing text data.